Communication—all of it. Unless you climb poles to repair power lines or toss pizza all day, it’s difficult to think of doing many jobs that don’t require core communication skills. Communicate well and you can master a job, influence a team, persuade a boss, win a client, build a business, create wealth, serve humankind, and move from success to significance.
Communicate poorly and your life fills with stress and unresolved problems just as surely as if you tried to patch a flat tire with bubble gum.
Make improvement intentional. With every conversation, every meeting, every presentation, analyze and evaluate: Ask yourself: What went wrong? What went well? Why? What could or should I have said differently? What is the communication lesson learned?