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How to overcome communication barriers at work

In office we come across people with whom we have to work to get things done. Our ability to communicate with clients, customers, subordinates, peers, and superiors can either enhance our effectiveness or sabotage us. In an office every individual puts an effort over a period of time in building influential relationships. Communicating effectively and efficiently can help build a good dynamic relationship with your peers, subordinates and superiors. Studies have shown that the top and middle level managers typically devote 60 to 80 per cent of their total working hours to communicating.

The principal barriers to effective communication are: noise, poor feedback, selection of inappropriate media, a wrong mental attitude, insufficient or lack of attention to work selection, delay in message transmittal, physical separation of the sender and receiver, and lack of empathy or a good relationship between the sender and receiver.

Below Q&A session are answered by Amit Bansal, CEO-PurpleLeap

hanji asked, hi Amit Ji,Can you please suggest some good books to increase proficiency in English? Thanks!!

Amit Bansal answers, 1. Improve your communication skills by Allan Barker 2. Write better read better- readers digest 3. English Grammar by Thomson and Martinet 4. You can also read simple fiction or non- fiction novels if you don;t like heavy reading.

Jithendra asked, Amit Ji, I feel i am good listner but bad at communication. specially worried whether other will take in right perspective, or what i speak makes sense, or the thing which i would speak might already been known to other person. Kindly Help
Amit Bansal answers, First of all be positive in your approach and outlook. We should not assume that the others will perceive us wrong. They can get it right as well. To improve your communication other than reading ( grammar and vocab related books) and watching English news channels most important thing is to practice.Speak slowly and if you think someone has misunderstood clarify the point. If someone already knows what you said, there is no harm done.Don’t worry too much.

Rakesh asked, How to improve on business communication front?
Amit Bansal answers, Business communication whether written or verbal has to be crisp , concise and simple. 1. It is always a good idea to have a clear topic of conversation or discussion. 2. language issues can be delt with training. 3. Is is important to encourage listening skills rather than just talking. 4. Written communication pieces should be proof read for grammar and spelling errors. 5. Going slow when talking to someone with foreign accent is another tip. 6.It is good idea to use simple verbiage. 7. Documenting is another way to make ensure you have the missed pieces.

siva asked, I tried to watch movies with subtitles. but ,still my listening skills are not good.
Amit Bansal answers, Try watching a short English film with subtitles and if you don’t understand it in one go, watch it again. Try reading simple books first and use the language you learn while talking. You can also join some communication workshops .

divya asked, how can i communicate with people in office who spoke very worst against me by which i was hurt?
Amit Bansal answers, There are only two ways to resolve such things. One is to simply ignore such people. Second is to talk to them and discuss the issue. This can resolve any misunderstandings. If you feel uncomfortable talking to them alone, involve your manager or any unbiased person who has some influence as a witness.

krishna asked, How to improve the written skills? Can you please suggest me in this mattere
Amit Bansal answers, Language can always be improved by reading and speaking. While writing we have an option to run a grammar and a spell check before sending any document. This will help you to improve and proof read your document.

priya asked, Hi Amit, I am working as a senior manager in a reputed MNC. I joined this MNC some time back because my ex boss is in this org and we have a good connect. But few months back our org appointed a senior person who is now heading that business. My boss doesn’t get along well with this new person who is his boss. Because I report to my boss this new head doesn’t support me. He feels that I am not in his team. Kindly suggest different ways to handle this situation.
Amit Bansal answers, Again a very sensitive situation and should be handled carefully. Sometimes even at such senior levels people do carry a huge ego. Your boss might not get along with his boss for some reasons of his own but you are a different person. If you think you can gel well with your bosses boss without compromising on anything that you hold important than, there is nothing wrong in it. For examples: Sometimes we are friends with 2 enemies and equally good friends but the other two people should be mature enough to understand that. You can only be accountable for your behaviour , not that senior person’s. If all this worries you talk it out with him and explain that his work relationship with your boss is a separate issue and should not affect yours. Hope this essay helps in some way.:)

kumar asked, Am weak in english grammar how to improve writing & speaking
Amit Bansal answers, Few tips: 1. Communication related training or workshops. 2. Reading books on grammar and vocab. 3. Most importantly speaking in English as much as possible. 4. Watching movies with subtitles also help a lot.

PP asked, Whenever I do some good thing,my boss takes credit for that and he gives the pie of credit to his pet person,eventhough he is not involved.How can I solve this problem ?
Amit Bansal answers, Situations like this are very sensitive. It is always a good idea to communicate about such crucial projects on an email so that you have a record of all the good work you have done. Even if someone else takes credit for your work, that doesnt mean they know the work. They will not be able to do it themselves but you can. Your knowledge and experience will anyway show in the way you work. Anyone who copies the work or takes crdit wont be able to actually do it however you can. That’s your victory.

PP asked, How to please my seniors by communicating ?
Amit Bansal answers, Wel, most people like courteous and polite employees. By being a good listener and positive in communication, i believe most of the communication related problems can be avoided and congenial work enviornment can be created.

divya asked, how can i communicate with people in office who always gossips about me?
Amit Bansal answers, There are people who like to waste their time in idle gossips. You just be indifferent to them and continue being polite. As long as it doesn’t affect your work and performance, there is nothing to worry about.

hoggs asked, Hi Amitji. What needs to be done if a team member is throwing lot of attitudes and egos
Amit Bansal answers, Well, you will for sure come across such people every where you go. The most important thing is to not let their attitude affect you. Ignorning them is always the best approach however, if it affects you a lot, speak to them and discuss it out. Involve a senior management person as a witness to this conversation to avoid any misunderstandings.

Muthu asked, In conf call/Meeting it’s difficult to understand few peolpe prounnciation ..How to overcome this problem?
Amit Bansal answers, This is a very common situation that we face. Few tips are: 1. Hold the con call in a quiet room with no extrnal disturbance. 2. Ask the people on the call to speak slowly. 3. Make sure the equipment is working. 4. Take notes and exchange the minutes after the call to make sure nothing is missed. 5. There might be people who may not be good with the language, and may need training.

Satish asked, any specific news paper, you will recommend which can help in improving communication?
Amit Bansal answers, reading any English news paper can be helpful however, you should target the letters to the editor columns in HT, Learning English section in ‘ The Hindu’. Look for intersting articles in foreign papers like Newyork times that will improve your knowledge and language.

virendra asked, Sir, I’m working in new company as executive. Been reading books on improving my english, but still it is not better. Any other practical solution to improve communication
Amit Bansal answers, Reading ofcourse is a good idea however, things improve only when we practice what we read. Try conversing in English at work and with friends. Ask them to correct you when you go wrong and take the feedback positively. Watching BBC and English documentaries with subtitles is also helpful as it will tell you both the accent and the words.

Baby asked, how to talk with arrogant people at work?
Amit Bansal answers, You will come across all kinds of people at workplace. You should not let anyone’s bad behaviour affect you. If it is impacting you in anyway there are always solutions to resolve such issues like discussing it out on a one to one basis , simply ignoring them also works at times but if nothing else helps, then seek help of the senior management.

amul asked, my englis very pur. very little while speaking with colleagues. how to impruuv?
Amit Bansal answers, There are workshops on improving language and accent. Apart from that one should develop the habit of reading and talking in English as it is a global language.

ankit asked, Hi Amit, How can I improve my communication skills?
Amit Bansal answers, There are a lot of things that can be done to improve one’s communication skills. 1. Reading books. 2. If someone has accent or language issues, there are trainings to overcome that. 3. I also believe to be a good communicator one needs to be a good listener and free of any biases or prejudices. 4. Open communication is another way to make communication effective. 5. Main thing is to practice the above consistently.

aaa asked, sir, how to deal with difficult bosses who are bad with their communications?
Amit Bansal answers, The first step to effective communication is to give others benifit of doubt and by not taking everything they say negatively. Couple of things that help in office scenarios are : 1. Getting into a one on one with your boss and clarifying the concerns to avoid any misunderstandings. 2. Making sure any conversation that is important is documented on an email etc.


Chat Date: Feb 27, 2013

Youth power is India’s biggest asset

First, it was President Pranab Mukherjee. Then Railway Minister P.K. Bansal followed. Now, it is the turn of the Government’s Chief Economist Raghuram Rajan to doff his hat to ‘youth’.

Amidst a series of firsts – Pranab Mukherjee’s Presidential address to both houses of Parliament was his first, while the Railway Budget was Bansal’s first and this year’s Economic Survey is Rajan’s first – the Survey too, has scored a first with a chapter titled, ‘Seizing the Demographic Dividend.’

“The future holds good promise for India provided we can seize the demographic dividend, as nearly half the additions to the Indian labour force over the period 2011-30 will be in the age group of 30-49 years,” said the Survey. Also, productive jobs are vital for growth and a good job is also the best form of inclusion, it added.

It said that since more than half of population depends on agriculture but the experience of other countries suggests that the number of people dependent on agriculture will have to shrink if per capita incomes in agriculture are to go up substantially.

“While industry is creating jobs, too many such jobs are low-productivity, non-contractual jobs in the unorganised sector, offering low incomes, little protection, and no benefits. Service jobs are relatively high productivity, but employment growth in services has been slow in recent years,” it explained.

The Survey felt that the challenge is to create the conditions for faster growth of productive jobs outside of agriculture, especially in organised manufacturing and in services, even while improving productivity in agriculture. The benefit of rising to the challenge is decades of strong inclusive growth, it argued.

The Survey expressed concern over the inability of service sector to create enough jobs. It said that in addition to labour regulations, the lack of properly educated and skilled work force was also a factor. Suitable higher education is important for high-end services such as information technology, software development and finance, it suggested.

“Under an assumption of unchanged policies and parameters, even if India’s share of employment in agriculture declines over the next decade as China’s did at a similar stage of development, and even if more youth enter the labour force as we reap the demographic dividend, India may be able to place 99.5 per cent of the labour force in jobs by 2020. This suggests little cause for alarm,” the survey said.


Mahindra Satyam to hire 1,500 engineering freshers

Mahindra Satyam seems to have tightened their recruitment drive ahead of the proposed merger. It said it would go for only need-based hiring next year, besides the 1,500 college graduates it planned to pick for the next financial year.

The merger is now facing a couple of petitions in the Andhra Pradesh High Court including the one by the company for statutory permission for the nod.

While Tech Mahindra has not indicated any number, Mahindra Satyam has said it would pick 1,500 candidates from engineering colleges for 2013-14.

“We have no plans to hire in a big way from campuses. We, however, are looking at taking about 1,500 freshers for the next financial year. If need be, we will go for an off-campus drive towards the end of the financial year,” a company executive told Business Line.

At the end of September quarter 2012, the company has a total of 36,787 employees, against 32,092 in the comparable period previous year. It hired 600 freshers in the second quarter and indicated that it would induct as many freshers in the third quarter too.

The company, whose attrition rates were ruling at about 25 per cent in the crisis years of 2009-10 and 2010-11, could bring down the number to 13 per cent by the end of the second quarter. Satyam rolls then had over 52,000 employees.

Hari Thallapalli, Chief People’s Officer and Chief Marketing Officer of Mahindra Satyam, recently told analysts that the company was in the process of expanding the bottom of the employee pyramid.

“We are currently at about 32 per cent of people with up to three years experience. It has not moved significantly from the previous quarter. But definitely it is a reasonably good movement from where we were last year (27 per cent) in the same time,” he said.

Vasanth Krishnan, the Chief Financial Officer, added that there was still scope to push this lever to improve the operating margins.

The utilisation rate (the amount of time a staffer spends on billable projects) for the September quarter was 76.5 per cent, excluding trainees. The figure, if trainees included, was put at 72.3 per cent.

Source: Business Line

Companies investing in talent pipelines to reduce cost and time

With increasing competition among organisations and expansion of existing establishments, companies are building ‘talent pipelines’ that help them to fulfil their immediate hiring  needs, according to experts.

“An organisation needs to maintain a steady stream of people to turn to for future hiring needs. This is called talent pipeline. Firms invest time and money to find potential recruits, encourage them to join and engage with them, re- engage them and hire them if they are good fits when there is a good opportunity,” CareerBuilder India Managing Director Premlesh Machama told PTI here.

This enables companies to prevent committing mistakes while hiring to fulfil immediate need. Also, referral programmes are being used by many companies to build an effective talent pipeline, Machama pointed out.

Most of the IT services and related companies nurture talent pipeline for entry to mid-management levels, he said.

Echoing the view, Sunil Goel, Director of GlobalHunt, an executive search company, said recruitment has always been a costly affair and having an engaged talented pool of candidates can save a company a lot of time and money in time of immediate and unforeseen need.

“Companies focus on building talent pipeline to excel in the competition for top talent, which is getting intense day by day. Ready pool of qualified and willing candidates are the determinant of a company’s future success.”

Having a ready pool of talent minimises the hiring time, ensures performance from day one, and also better retention rates and less attrition, Goel added.

The trend began in new age business and sectors like IT, ITES , banking, pharma and services companies, he said.

New sectors like aerospace, retail and e-commerce are also venturing into keeping a talent pipeline, Goel pointed out.

Source: The Economic Times

Tier-II cities gain edge in jobs market

Tier-II cities are apparently turning into the new metros for job seekers.

According to the Employment Index for July released by hiring portal, Coimbatore logged the highest growth in recruitment activity at 35 per cent, followed by Kochi (21 per cent) and Jaipur (17 per cent).

The survey pointed out that of the 13 locations monitored by them eight posted a growth in employment activities.

The national capital came in at the fourth position with seven per cent growth.

Following two consecutive months of decline in the Index, the situation has improved slightly in July with a 1.6 per cent increase against the figures for June.

“Monster Employment Index growth trend reflects the cautious approach of employers amid the current economic scenario. However, despite the moderate growth, there are sectors that continue to exhibit increased recruitment activity over the year,” said Sanjay Modi, Managing Director, (India, Middle- East and South East Asia).

Within sectors, the shipping industry posted the biggest growth in employment with a 37 per cent increase, while the telecom industry reported a 13 per cent deceleration and the saturated IT industry posted a 13 per cent dip in employment.

The Monster Employment Index analyses online job postings on various portals to give a picture of the employment activity in the country.

Source: Business Line

Wanted: the right talent

According to experts, India has a combined workform of 145 million and yet, our industry is struggling to meet its demand.

The reason – 85 per cent of the workforce is unskilled and unemployable. The challenge is to provide adequate skills training to those unskilled professionals and turn them into a productive labour pool, which can then be utilised properly.

“Attrition , a lack of employable talent and managing the talent pipeline (deployment/redeployment) are critical problems facing the Indian corporates. The supply and demand interventions are on parallel tracks; hence, we see increased unemployability.

Our colleges/skill intervention centres are also not churning out enough ‘job ready’ candidates. There is also a mismatch in terms of student aspirations and capability due to a lack of proper counselling ,” says Rajesh A.R, head, iRize, MaGE.

On the other hand, professor Dr Uday Salunkhe, group director, WeSchool feels the people supply chain stands weak due to – a) a shrinking number of able and willing recruiting pools and b) poor employability of the available supply pools.

Bridge the gap

In today’s fast changing business environment , how best can the supply-demand gap be bridged? “We believe that the only way to bridge this gap is by providing adequate training to the youth and equipping them with the requisite skills.

Some of the major hurdles against achieving this are poverty, zero emphasis on skills in mainstream education, limited capacity of the current vocational education set-up and a poor enabling environment.

Improving India’s vocational education and skills training infrastructure can help address the supply demand issue to a large extent.

Vocational skills training can provide candidates with the necessary skill-sets required to supplement their academic studies and make them industry-ready right from day one,” explains John Yates , CEO – Manipal City & Guilds.

Commenting on the same, Rajesh feels that there is no quick fix to this problem.

“Educational /training institutes and corporates usually operate in silos. There needs to be synergy between the two in a way wherein they can create an ideal job ecosystem for creating resourceful talent.

The government, from a policy standpoint, needs to engage more with private players through sector-specific skills councils and ensure the delivery of employability services are done through expert players in the respective domains.”

Source: The Economic Times

How to ace a Group Discussion

A group discussion that is conducted with the purpose of selecting a candidate for a job, course, etc, is precisely a friendly conversation that proceeds in an informal manner, but within the bounds of decency and decorum and, of course, time limit, if any. It takes place with the participation of each and every member comprising the group.

Group discussion is not manipulating or managing others with words. If you impose your ideas on others, people may think that you cannot excel in a team and do not have team spirit. You have to listen to others with all the patience required. You have to give lot of examples while convincing others to understand your point of view. Group discussion plays vital role during job interviews. Success in group discussions will help you build rapport with others as well as paves way to grab a job of your choice.

Below Q & A session was answered by Amit Bansal, CEO – PurpleLeap

enter asked, What is the kind of language that we need to use..?? is it good to use sophisticated vocabulary..

Amit Bansal answers, Language should suit the group. If you want to show off a new difficult word, use it but also in the same breath explain what it means while speaking… for example: “things are incorrigible, I mean things are hopeless”

nelson asked, How to overcome nervousness during GD ,, while everybody besides me are trying to give their best shot ?
Amit Bansal answers, Additionally write down questions which you want to ask the group…

nelson asked, How to overcome nervousness during GD ,, while everybody besides me are trying to give their best shot ?
Amit Bansal answers, Some ways: Prepare well, Observe your own breathing, make brief notes,

Vivana asked, Hi Amit, What kind of topics should one be prepared for in a GD? I’m somebody who is normally shy and don’t come out well in these rounds and most companies have now made it almost mandatory to have GD’s. How can I do well? Even though I have a point to say, I usually end up being the spectator in the group.
Amit Bansal answers, More than thinking about speaking, if you can focus adding value to the discussion. This focus will decrease the pressure to interrupt and increase your chanes to make a valid observation. So to sum up observe what people are speakign about and then make a point…

mayor asked, Hi Amit what should i do in a GD if i am not getting a chance to express myself ?
Amit Bansal answers, You can create oppurtunities: Here is one of many: Nod and make eye contact of the person who is speakign at the moment and use gestures to create urgency, usually this will give you chance to make a re-entry…

Deepak asked, What kind of preparation is required for attending a group discussion.
Amit Bansal answers, Know the Dos and Donts. Prepare points on the Freq GD topics. Prepare a fact sheet which might get used to support your points…

enter asked, is it good to make notes of ones comment when in a GD.. just to show our keeness in the entire event..
Amit Bansal answers, Brief. Your head should be down longer than a few secs or else you will not get a chance to connect with your group

Sommu asked, Hi Amit how to clear group discussions?
Amit Bansal answers, Prepare by reading about it and rehearse.

Amit Bansal answers, Do both: describe the topic by articulating your views about and end with a question to define the scope of the GD

nelson asked, What does a GD prove ,, how does it help the company to get a right employee ?
Amit Bansal answers, Simple, whether you are tolerant to other people’s views, whether you can perform well in team, whether you can comm well within a team and whether you can handle your ideas getting rejected.

aanand asked, What to do if you feel sidelined?
Amit Bansal answers, It can happen quite often as a GD from a job point of view is very competitive…you will have to ask yourself “what value can I add at this point of the conversation?” then adopt the various GD strategies being discussed

doctorbunty asked, if there is a disconnect then the guy would follow right practices and techniques and still wont get noticed or picked up?
Amit Bansal answers, I would say that your line of inquiry is correct, the candidate also has to play the balancing act between getting noticed and getting the group to a solution,

Amit Bansal answers, Try different methods. For example: Write down on a sheet your main point in a large font and stand up show it around…worth trying if you are getting the behavior you are describing…

doctorbunty asked, Hi Amit, tell me to what extend are you sure that the interviewer and the guy in GD are on the same level of understanding the nittygritty of GD right practices?
Amit Bansal answers, Having said that it also becomes important that the candidate assumes the interviewer is aware of the best practices…”better safe than sorry”

doctorbunty asked, Hi Amit, tell me to what extend are you sure that the interviewer and the guy in GD are on the same level of understanding the nittygritty of GD right practices?
Amit Bansal answers, May not be on the same plane…if you are asking from the content angle then the interviewer may not be on the same plane…the interviewer is probably looking for behavioral clues along with subject knowledge…

Atif asked, Is it important to maintain Eye contact while explaining the scenario??
Amit Bansal answers, yes, vital point…

devesh asked, Hi Amit, In the last three GD’s that I have been to for interviews, I have observed that once the GD on the way, there will be three or four people in the group who will be on top of their voices screaming to each other like there is no tomorrow. This sometimes puts me off and I don’t even feel like participating in the discussion post that. Is there any way to contribute positively to a group discussion without being loud?
Amit Bansal answers, Try different methods. For example: Write down on a sheet your main point in a large font and stand up show it around…worth trying if you are getting the behavior you are describing…

Atkin asked, Amit, Can you explain how they can judge your leadership and decision makings skills in a GD?
Amit Bansal answers, Leadership and Decision Making can be looked together. No need to separate them. It will be through: 1) initiative, 2) Listening skills, 3) whether you are taking the group along with you, 4) the way you articulate 5) Getting to group come to common plane, 6) Arriving at a consensus, 7) deciding on action points…

Harshad asked, Hi Amit How to prepare for any topic in gd in the given 2 minutes before the gd starts?
Amit Bansal answers, On spot preparation is like Impromptu speaking…Here you have to ask yourself the following questions: “What do I think?” “Why do I think that”? “What evidence do I have”, then you can start your answer with the evidence. That is the way to go about doing on-spot answering in a GD…

Spurthi asked, My career center lecturer asked me to be assertive but not aggressive in GD round. But how can you be assertive, if you are not aggressive? Any tips?
Amit Bansal answers, You need to be assertive in your tone, ideas, and not aggressive with people. If you are aggressive with people they may take it personally and will stop listening to you during the GD. In addition the group will also isolate you because of your behavior. That is if you are aggressive.

Spurthi asked, My career center lecturer asked me to be assertive but not aggressive in GD round. But how can you be assertive, if you are not aggressive? Any tips?
Amit Bansal answers, You need to be assertive in your tone, ideas, and not aggressive with people. If you are aggressive with people they may take it personally and will stop listening to you during the GD. In addition the group will also isolate you because of your behavior. That is if you are aggressive.

Anand asked, If you don’t have anything to contribute on the topic, or if someone else has already told your point, then what do you do? Is repeating the same point ok?
Amit Bansal answers, Repeating the same point is not advisable. you will need to perspective to your points. In fact the way to look at GDs is that you should be making not more than 3 main points, but you should be giving many perspectives to the 3 points so that people can understand and remember your points…

nelson asked, Hi Amit , my question is how to prepare for a topic just on the spot, can we have a alternative of speaking about a topic of our choice in GD ?
Amit Bansal answers, On spot preparation is like Impromptu speaking…Here you have to ask yourself the following questions: “What do I think?” “Why do I think that”? “What evidence do I have”, then you can start your answer with the evidence. That is the way to go about doing on-spot answering in a GD…

Amit Bansal says, Here is what you can do if you think you are unsure of how much you know about a topic: Ask relevant questions to the group/individual. For example: if the topic is India’s poulation, then you could ask: “Do we believe that India’s poulation would stabilise or would it keep growing?” or “What are the key things responsible for India’s large population?”

enter asked, Hi Amit.. what if one is not aware of the subject of GD. I mean it is not necessary that one knows about everything that is happening around… Should we just keep quite or inform about ones limited knowledge base…
Amit Bansal answers, Well that depends on how much you know or rather you do not know about the topic. For example if you are clueless about the topic then it is good to listen and note the points. But if you know and you are not feeling confident then you can always participate in the GD by asking relevant questions to the group/individual. The objective of the question is to help the group think better and go forward…

richard asked, is it good to start GD?
Amit Bansal answers, Yes, see my previous reply to the start question

Venky asked, Hi Amit, do they give marks for speaking first in a GD?
Amit Bansal answers, Yes. More than first it is for taking initiative. Additionally it becomes important to make a good start. Here I mean to try and define the ‘scope’ of the GD.

richard asked, in either cases…what to say if some one starts giving a speech adn u awnt to speak for urself or the team ?
Amit Bansal answers, If the speech is too long, you may want to intervene, but not abruptly, instead use a question or a summary of his/her speech and you can continue. But remember you should a solid point to make after you intervene or else there is a good chance that some one will continue with the speech

Amit Bansal says, One common misconception is that students think that GD is a debate. GD and debate are not one and the same thing

Ruth asked, Hi Amit, What is it that people look for in the GD round? Do they look at how aggressive you are? is it about how long you can hold the conversation? what is it that recruiters judge you on in the GD round?
Amit Bansal answers, More than agression it is passion, subject knowledge, comm, skills, ability to work with the group… see some more points which I have posted.

Ruth asked, Hi Amit, What is it that people look for in the GD round? Do they look at how aggressive you are? is it about how long you can hold the conversation? what is it that recruiters judge you on in the GD round?
Amit Bansal answers, More on the second point of yours, but you have to keep in mind the way you are holding on to your conversation. If you are doing it but putting others down then you will not score points. In fact you may lose some points.

amuda asked, HI Amit, what are the key points one should keep in mind while going for the GD round?
Amit Bansal answers, have just posted some points

Amit Bansal says, Top GD Skills and Approaches 1. Your analysis skill and subject knowledge. 2. Your open mindedness 3. Your communication with others. 4. How you behave & interact with the group. 5. Your listening abilities 6. The way you put forward your views. 7. Your leadership & decision making skills. 8. Problem solving and critical thinking skill.

Diana asked, In case i was criticized for my opinion, how do i comment back coz i do not want to criticize back or be rude while in a group discussion?
Amit Bansal answers, Your principles are right, it is not right to comment back or criticize, the best way to gain your hold back on the discussion is to counter the point with an example. Giving evidence in a GD is one of the best ways to stay on top.

richard asked, what exactly to say when u want to cut some ones’s point?
Amit Bansal answers, The important thing to ask yourself here is that why are you cutting someone off. Is it because you want to make yourself heard? Or is it because you feel you are helping the group to move forward?

mamu asked, dear amit, please enlighten me about six basic rules to follow during a job GD interview
Amit Bansal answers, The first rule is that GD is not a debate, once you keep that in mind then the other principles will come into play…So it is better to think in terms of principles than rules…

Divya asked, Hi Amit, I wanted to know how do i speak in case i have a disagreement with someones statement during the discussion
Amit Bansal answers, First step is to try and understand the root cause…i mean you have to understand why the disagreement is taking place…

Chat Date: July 25, 2012


The Automotive Black Box Data Dilemma

After a car crash—, which was staged by engineers at Toyota Motor Company’s Kaikan Museum and exhibition hall in Toyota, Japan—data stored in the module that controls the deployment of the airbags reveals how fast the vehicles were traveling as well as other details about how they were being driven before impact.

Built into the framework of U.S. citizens’ civil liberties is the right to privacy. Though not specifically mentioned in the U.S. Constitution, privacy is cherished as a catchall concept that limits government intrusion into people’s lives and establishes boundaries meant to protect one citizen from another. But the framers of the Constitution could not have foreseen the electronic systems that now threaten to modify the definition of privacy or abolish it entirely.

Automobile safety systems, which are networked throughout the body of your car, generate a blizzard of data (likely without your knowledge) and store it in a nondescript box the size of a deck of cards. The gadget, called an event data recorder (EDR), is a less-refined version of the so-called black box carried by aircraft. Initially, EDRs were supposed to help researchers and automakers make refinements to the systems intended to keep cars from crashing and people from dying. But it wasn’t long before these devices were eyed as tools to help authorities figure out what a driver was doing in the moments before a crash—be it eating, shaving, or gargling with vodka. (Before EDRs, drawing such conclusions required autopsies and a series of educated guesses based on things like skid marks.)

What’s more, new standards regarding the performance of automotive black boxes and guidelines for retrieving data after a crash  are set to go into effect in the next several months, raising privacy issues and setting up a clash between law enforcement and privacy advocates that could be fought all the way to the U.S. Supreme Court. The high court is already grappling with unprecedented cases involving the freedom from search and seizure provided by the Fourth Amendment and the privilege against self-incrimination provided by the Fifth Amendment.

In January, the Supreme Court ruled in a similar case— United States v. Jones —which involved digital monitoring of a driver’s behavior. In that case, police secretly planted a GPS tracking device on a suspected drug dealer’s car and monitored his whereabouts for 28 days. The high court ruled that the evidence obtained using the device could not be used against the suspect because the police failed to obtain a warrant. At a minimum, the court ruled, placing the tracker represented an illegal trespass.

Technology is sure to play an ever greater role in courtroom drama, especially as it relates to the sharing of digital data. But in contrast to the United States v. Jonescase, the focus will be on electronic devices that are already in place when you drive your car off the dealer’s lot.

According to the National Highway Traffic Safety Administration (NHTSA), 85 percent of new vehicles come equipped with black boxes. Still, the average driver has no idea that in the event of a crash, data stored in the box details how the car was being driven in the moments before impact.

Although black boxes are not mandatory by NHTSA rules, starting with 2013 models, EDRs must keep a record of 15 discrete variables in the seconds before a crash. Among them are the car’s speed, how far the accelerator was pressed, the engine revolutions per minute, whether the driver hit the brakes, whether the driver was wearing a safety belt, and how long it took for the airbags to deploy. A black box must also stand up to the initial impact so that it can capture data for at least two more hits in a multievent crash, such as when two moving vehicles collide and one bounces off, sideswipes a parked car, and then slams into a tree.